Terms and conditions
Questions regarding your order or specific products
Please contact us regarding any problem. Have your order number handy and call us at (507) 724-2833 or email [email protected]. Our business hours are from 9:00 am - 5:00 pm, Central Time, Monday thru Friday and we will respond to messages left during non-business hours.
Shipping and Handling
To guarantee delivery, we must have proper and complete addresses. Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses. Visit our packaging and delivery page for information on how your package will arrive.
- Frozen meat orders are shipped 9:00 am Mondays. Frozen meat orders received after Monday (9:00 am CST) will be shipped the following week.
- We only ship frozen meat to the contiguous 48 states.
- Your package will be shipped Fed Ex. We reserve the right to substitute carriers.
- A tracking number will be supplied with your product shipping confirmation (via email).
- We charge actual shipping based on weight and shipping location
- We apply actual packaging and material costs to each order
Methods of Ordering
You may phone, fax or mail your order if you prefer not to order online. All prices at Buffalo Hills Bison are quoted in U.S dollars and must be prepaid in U.S. funds.
Please call (507) 724-2833 anytime. During non-business hours, feel free to leave a message and your phone number, and we will promptly return your call. You will need a valid credit card to order over the phone.
For Internet, telephone and fax orders, we accept VISA and MasterCard credit cards. If you decide to mail your order, we accept credit cards, personal checks, or money orders. Regardless of method of ordering, credit cards used to secure orders will be charged at the time your first paid item is shipped. Orders made through the Buffalo Hills Bison Store will appear on your credit card statement as "Buffalo Hills Bison." Those orders made through the mail via check will be shipped upon successful clearance of the check.
Buffalo Hills Bison and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. The Buffalo Hills Bison, Inc. name and logos, and all related products and service names, design marks, and slogans are the trademarks, service marks or registered trademarks of Buffalo Hills Bison. All other product, trademarks and service marks contained herein are the property of their respective owners. Buffalo Hills Bison does not assume any legal liability or responsibility for any product or process purchased at Buffalo Hills Bison. In no event shall Buffalo Hills Bison be liable for any special, indirect, or consequential damage or any damages whatsoever arising out of or in connection with the use of Buffalo Hills Bison.